Return & Exchange Policy

We want you to be totally satisfied with your purchase. If there are any issues with your purchase, we are here to help.

 

Return/Refund

We do not accept returns nor refund once purchase is made.

 

Exchanges

We will exchange items for a different size, items that are defective, damaged or if the wrong item is delivered. In circumstances where you consider any of the above mentioned issues, promptly contact us with details of the product and the defect and we will start the exchange process . Upon receipt of your returned product, we will immediately send you a replacement product.

Merchandise can only be accepted for replacement if:

  • Returned within 15 days of purchase
  • Merchandise must be unworn, unwashed and undamaged by buyer with original tags intact.
  • We reserve the right to limit the number of returns.

 

Shipping

Shipping charges for all returns must be prepaid by you. You are responsible for any loss or damage to item during shipment.

Please Note:  African Flair Inc. is not responsible for lost or stolen package.

 

Returns

  • Put the items you are returning in the original package if possible
  • Indicate the item(s) you are returning and the reason for your return on your invoice
  • Choose a mail carrier, pay for postage, and send it to the address below

African Flair, Inc.

1909 Ledgestone Dr.

Killeen, Texas  76549

Attention: Returns Department

 

Return Reasons

Just didn’t like it Item damaged in shipping Too big
Fabric not what I expected Delivered later than expected Too small
Defective Delivered wrong item Color not what I expected